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Shipping policy

We accept online orders to shipping addresses internationally, except for some places that can’t be reached by some reasons . To ensure the secure delivery of your order, please make sure your address is true and effective, and check your address before you pay the order.

Delivery Time= Processing Time + Shipping Time

Processing Time

Most items will be shipped within 1-3 days. All orders are scheduled to arrive on or before the expected delivery date shown in the order confirmation. Some orders may arrive earlier than the expected delivery date if they are ready. You will receive an email confirmation once your order ships.

Shipping Time & Shipping Method

AreaShipping TimeMethod
United States
United Kingdom
Germany
France
Italy
Canada
Australia
Austria
Belgium
Czechia
Denmark
Finland
Greece
Hong Kong
Ireland
Israel
Japan
Netherlands
New Zealand
Poland
Portugal
Saudi Arabia
Singapore
South Africa
Spain
United Arab Emirates
Estonia
Hungary
Latvia
Luxembourg
Lithuania
Slovakia
Sweden
Switzerland
Taiwan
Thailand
7-12 DaysFree Standard Shipping
Argentina
Brazil
Cambodia
Chile
Colombia
Cyprus
Georgia
Indonesia
Malaysia
Mexico
Morocco
Panama
Philippines
Türkiye
Egypt
India
Jordan
Kuwait
Peru
Puerto Rico
Romania
Serbia
Norway
7-20 DaysFree Economy Shipping

* Above shipping times are estimates quoted by our courier companies, so we cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that we will do our best to limit any inconveniences that may arise.

Customs, Duties, and Taxes

For the countries listed in Free Standard Shipping, we have generally prepaid customs duties. In most cases, buyers do not need to pay additional taxes.

In some cases, the customs office of the destination country may impose customs fees, import duties, taxes, and other charges on your international shipment. These additional charges required for customs clearance are the responsibility of a recipient. These charges and the customs policies vary widely from country to country. VU.TV has no control over these charges and cannot provide any estimates for the fees expected.

The shipping times provided are estimates and may vary due to factors beyond our control, such as customs processing in your country.

Tracking An Order

You’ll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number. For more details, please view: Track my order

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